"Online Store"

We are aware of our responsibility to protect your personal information and we take this matter very seriously. We believe that your personal information is one of our most important resources. We store and process your personal information through our servers and they are protected by high-tech security devices and software. We also use a third party to verify and certify the privacy principles of our website including the services.

If you object to our system of processing your personal information by transfer or use in any way, please send your request to info@enigmadeep.com

We do not trade your personal information by any means, whether by selling or renting it to any third party without obtaining your express consent in the first place.

"Account"

When you shop on this site, you may be asked to enter your personal information such as name, email address, billing address, delivery address, phone number, product identification and password. Basic personal details, including your name and email address, are also requested from you when you register to receive the email newsletter

We may ask you for your date of birth (optional), which will be used to determine whether you wish to make changes to your account or order by phone

We do not keep credit card details.

"Electronic Communication"

During the registration process, you agree to receive promotional emails from the site. You can later opt out of receiving promotional emails by clicking on the link at the bottom of any promotional email.

"Closing Account"

If you wish to close your account and delete all data relating to you from the store records, you can request the service via the means of communication shown in the (Contact Us) section and your request will be implemented within three working days and you will receive an email confirming the deletion of the account and will require you to shop again if you wish to register again with a new account.

"Marketing Unsubscribe"

We may contact you from time to time for marketing and promotional purposes by email, phone and/or text messages. In order to respect your right to unsubscribe, we always require your consent.

If you do not wish to receive newsletters or any marketing or promotional messages, you can follow the unsubscribe instructions in the messages you receive. Alternatively, you can click on the “unsubscribe” link in the emails, specify your preferences in the “My Account” section or contact Customer Service who will assist you in this regard.

Your choice not to receive any promotional or marketing communications from us will not prevent us from:

- Communicating with you by email or otherwise, regarding your current or past relationship with us, including but not limited to, in relation to your online transactions or account.

- Accessing and reviewing your personal information in the context of maintaining and updating our database and website.

- Using your personal information for other purposes in compliance with our Privacy Policy.

Availability of the Website

You acknowledge that it is technically impossible for the Website to be free of errors or defects, and that Enigma Perfumes and Cosmetics cannot bear any responsibility for this, and such errors or defects may lead to the temporary unavailability of the Website, and the operation of the Website may be adversely affected by conditions and actions beyond the control of Enigma Perfumes and Cosmetics, for example, transmission and wired and wireless communications links between Enigma and you and between Enigma and other systems and networks.

Enigma may at any time, whether temporarily or permanently, modify or block the Website in whole or in part in order to carry out maintenance work and/or make improvements and/or changes to the Website. Enigma shall not be liable for any modification to the Website or for its suspension, interruption or blocking.

To contact customer service, please call the unified number 60077715 from within Kuwait and from outside +96560077715 Our main office address is South Subhan, Block 9, Plot 94.